User Agreement

Dear Busy Bee Eco Party Users, this User Agreement ("Terms and Conditions") applies to your access to and use of the website, mobile apps, and purchase of online products (“Products”) and services (collectively, the "Services") provided by Busy Bee Eco Party ("Busy Bee Eco Party" "we," or "us").
By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not access or use our Services.
Please take a look at Busy Bee Eco Party Privacy Policy too—it explains how we collect, use, and share information about you when you access or use our Services.
Busy Bee Eco Party reserves the right to change any of the Terms and Conditions contained in this Agreement or any policies or guidelines governing the website or Services, at any time and in its sole discretion. If we make changes, we will post the amended Terms and Conditions to our Services. Any change shall be effective upon posting it on our website. If the changes, in our sole discretion, are material, we may providing notice through our Services. You are responsible for reviewing the notice and any applicable changes.
By continuing to access or use the Services on or after the Effective Date of the revised Terms and Conditions, you agree to be bound by the revised Terms and Conditions. If you do not agree to the revised Terms, you must stop accessing and using our Services by the time the changes become effective.
Eligibility and Registration
To use certain features of our Services, including purchasing our Products, you may be required to create a Busy Bee Eco Party account (an "Account") and provide us with a username, password, and certain other information about yourself as set forth in the Privacy Policy including your real name, address, phone number and e-mail address, along with other information that may be required from time to time.
You shall be at least over the age of 18 in order to create an Account. You shall not create more than one (1) account. Busy Bee Eco Party reserves the right to refuse the use of the system and services to anyone at any time for any reason without notice.
You are solely responsible for the information associated with your Account and anything that happens related to your Account. You must control the security of your Account and promptly notify Busy Bee Eco Party if you discover or suspect that someone has accessed your Account without your permission.
You will not license, sell, or transfer your Account without our prior written approval.
Payment options
Busy Bee Eco Party currently accepts PayPal payments and Direct debit payments. Upon completion of your order, you will be directed to PayPal website where you will be asked to enter your credit card information. You do not need a PayPal account if you want to pay using PayPal.
We proudly offer a 100% money back guarantee on all online orders, which do not meet our customer's satisfaction due to damages. Refunds will be granted and credited back to your account no later than 5 business days after the product has been received by Busy Bee Eco Party.
All intended returns must be notified to within 7 days of receiving the purchased products. Purchases must be returned within 30 days of the original date of purchase in order to receive a 100% refund.
Please note our return policy is not applicable to plants or perishable products. We do not offer any returns on personalized or custom products. Although we strive for customer satisfaction, we reserve the right to deny any returns if there is no evidence of the damage. Original shipping charges are non-refundable.
We are happy to exchange any item provided the item comes back to us within 30 days of delivery and in the same conditions it was sent in.
Please send us an email to receive a return merchandise authorization number and our address, we will not accept any exchange without a prior authorization from us.
Items must be unused, unopened, unworn and should be returned in their original packaging.
We do not accept any returns or exchanges on personalized or custom-made items.
You are responsible for the shipping costs to send the items to exchange back to us. For your protection, we suggest to send all returns to us through a traceable carrier. If we do not receive the returned item, we will not be able to process your return or exchange.
Please note our exchange policy is not applicable on plants or perishable products. Although we strive for customer satisfaction, we reserve the right to deny any returns or exchanges.
Sale tax
A sale tax (“GST”) of 10% is included in the price of the Products.
Sustainable Packaging
We use exclusively compostable and/or recycled materials to package your order. We do not purchase bubble wrap, Styrofoam packaging or any other non-sustainable packaging materials. We try to make sure that our suppliers follow the same guidelines, however if one of our suppliers delivers any Products wrapped in non-eco-sustainable material, we will recycle it rather than directing it to a landfill.
Our goal is to process, and deliver, every order as quickly as possible. Most orders will be processed and delivered within 5 business days. Please allow extra 3-7 business days if your item is personalized or custom made.
Lost/Stolen Packages Policy
Please make sure that you are providing us a correct delivery address that accepts deliveries also after regular business hours. If our system shows that your order has been delivered, Busy Bee Eco Party shall not be responsible for lost/stolen package.
Busy Bee Eco Party shall not be responsible if the delivery has been attempted but not accepted. Refunds shall not be issued and your order shall not be delivered again.
For delivery rates and other details please visit our delivery policy page.
System Integrity
Undermining the use or working condition of Busy Bee Eco Party website and Services is strictly prohibited. Unauthorized use of passwords or user accounts is also prohibited. Do not share your account information with third parties. You are solely responsible for maintaining the security of your password or for any use of or action taken under your Account. If your password is compromised you must change your password.
Privacy Policy
Acceptance of this Terms and Conditions and participation in our Services implies your acceptance of our Privacy Policy.
All Intellectual Property including Trademarks, Logos and Domains are the exclusive rights of Busy Bee Eco Party. You do not acquire the right to reproduce, distribute or transform any of the Intellectual Property.  All software used by Busy Bee Eco Party is the sole property of Busy Bee Eco Party and may not be used by any other party in any way, shape or form.
If you believe that your own work has been copied in a way that constitutes copyright infringement, please contact us at our postal address in writing.
Your Content
The Services may contain information, text, links, graphics, photos, videos, or other materials (“Content”), including Content created with or submitted to the Services by you or through your Account (“Your Content”). We take no responsibility for and we do not expressly or implicitly endorse any of Your Content.
By submitting Your Content to the Services, you represent and warrant that you have all rights, power, and authority necessary to grant the rights to Your Content contained within these Terms. Because you alone are responsible for Your Content, you may expose yourself to liability if you post or share Content without all necessary rights.
You retain any ownership rights you have on Your Content, but you grant Busy Bee Eco Party the following license to use Your Content: When Your Content is created with or submitted to the Services, you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, copy, modify, adapt, prepare derivative works from, distribute, perform, and display Your Content and any name, username, voice, or likeness provided in connection with Your Content in all media formats and channels now known or later developed. This license includes the right for us to make Your Content available for syndication, broadcast, distribution, or publication by other companies, organizations, or individuals who partner with us. You also agree that we may remove metadata associated with Your Content, and you irrevocably waive any claims and assertions of moral rights or attribution with respect to Your Content.
We appreciate your valuable feedback and comments and we reserve the right to publish or remove or edit any of your feedbacks and comments to Busy Bee Eco Party. Reviews that are obscene, obscure, offensive shall be immediately removed. Any review that contains competitor’s product information, links to third parties’ websites, personal information or any form of spam shall also be removed from any of our media outlets.
If you do create a link to Busy Bee Eco Party, you do this at your own risk and the terms and conditions on this page apply to your usage of our website.
Third-Party Content
The Services may contain links to third-party websites, products, or services, which may be posted by us as well as by our affiliates, our partners, or other users (“Third-Party Content”). Third-Party Content is not under our control, and Busy Bee Eco Party shall not be responsible for any of their websites, products, or services and contents. Your use of Third-Party Content is at your own risk and you should make any investigation you feel necessary before proceeding with any transaction in connection with such Third-Party Content.
The Services may also contain sponsored Third-Party Content or advertisements. The type, degree, and targeting of advertisements are subject to change, and you acknowledge and agree that we may place advertisements in connection with the display of any Content or information on the Services, including Your Content.
Information about our Services and Products
The Products’ descriptions and all information related to our Products or Services is supplied to us by our suppliers and manufacturers. Busy Bee Eco Party does not make any representations or warranties with respect to any Product sold or information provided in our Services. Busy Bee Eco Party is not responsible for any manufacturers’ defects of any products sold on the Services, and is not liable for Product usage defects (see Disclaimer). 
Busy Bee Eco Party recommends consulting with a health care professional if there is any concern that a product may contain an ingredient that could trigger an allergic reaction or other health problem. 
The price of the Products may change at any time and Products may be out of stock at any time. In case Products are out of stock, we will shall inform you immediately via email and refund your money completely.
The Services and Products are provided "as is" and "as available", while we endeavour to keep the information on the Services and Products up to date and correct, we make no representations or warranties of any kind, either express or implied, including, but not limited to, implied warranties of completeness, accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement, suitability or availability with respect to the the Products and the Services. Any reliance you place on such information is therefore strictly at your own risk.
Busy Bee Eco Party does not warrant that the Services and Products are accurate, complete, reliable, current, or error free.
Busy Bee Eco Party does not control, endorse, or take responsibility for any content available on or linked to the Services or the actions of any third party or user. While Busy Bee Eco Party attempts to make your access to and use of our Services safe, we do not represent or warrant that our Services or servers are free of viruses or other harmful components.
In no event Busy Bee Eco Party shall be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising out of, or in connection with, the use of the Services and Products.
Busy Bee Eco Party takes no responsibility for, and will not be liable for, the Services and Products being temporarily unavailable due to technical issues beyond our control.
Safety Disclaimer for the Products
Choking hazard - Our Products are not considered toys, and as such, all small children should always use our Products only under strict adult supervision.  Some Products have the potential to contain small pieces and sharp edges. Babies and young children may choke on small parts from the Products and therefore please use our Products with care around small children. Although all Products are made of natural materials, they are not to ingest. Some of our Products might be fragile, if not handled with care or if dropped on a hard surface, they could break.
If purchasing our Products for children, it is important to consider their age and stage of development. It is the responsibility of the parent/guardian/carer to gauge the suitability of our Products.
Busy Bee Eco Party and its owners are not responsible and shall not be liable for any loss (including but not limited to personal injury, death, and damage to or loss of property) due to the use of the Products.
By purchasing any Products from our website, you, as a buyer, are aware of the disclaimer and will not hold Busy Bee Eco Party and/or its owners responsible.
Except to the extent prohibited by law, you agree to defend, indemnify, and hold us, our suppliers, our third party service providers and our officers, employees, licensors, and agents harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Services and Products, (b) your violation of these Terms and Conditions, (c) your violation of applicable laws or regulations, or (d) Your Content. We reserve the right to control the defense of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
Limitation on Liability
You assume any and all damages resulting from your use of Busy Bee Eco Party Services and Products and of the information contained in or compiled by the software, and the interaction (or failure to interact properly) with any other hardware or software whether provided by Busy Bee Eco Party or a third party.
To the maximum extent permitted by applicable law, in no event will Busy Bee Eco Party, its officers, directors, employees, agents, its affiliates, its suppliers or licensors, be liable for any special, incidental or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, loss of goodwill; work stoppage; hardware or software disruption impairment or failure, repair costs, time value or other pecuniary loss) arising out of or in connection with this agreement or the use or inability to use our Products, Services and software, or the incompatibility of the software with any hardware software or usage, or negligence of Busy Bee Eco Party or of any of its officers, directors, employees, agents, its affiliates, its suppliers or licensors.
No Warranties
You, as buyer agree, that Busy Bee Eco Party is not providing any warranty, covenant or representation with respect to the Products sold by Busy Bee Eco Party and that all such warranties, covenants and representations are provided by the manufacturer. Without limiting the generality of the foregoing, only the manufacturer can provide you with warranties of title, non-infringement, merchantability or fitness for a particular purpose.
You hereby acknowledge that Busy Bee Eco Party, the data entered into the software, or any of the Busy Bee Eco Party Services may be incorrect, or may be publicly available, or may not be or become available due to any number of factors including without limitation periodic system maintenance, scheduled or unscheduled, acts of god, technical failure of the software, errors and omissions made in uploading data, failure of telecommunications infrastructure, or delay or disruption attributable to viruses, denial of service attacks, increased or fluctuating demand, power failures, system or server failure, travel delays, internet failure, hackers, and actions and omissions of third parties.
No Agency
This Agreement does not give rise to any agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between your and Busy Bee Eco Party.
Governing Law and Jurisdiction
If you have an issue or dispute, you agree to first raise it and try to resolve it directly with us informally. You can contact us by emailing us at:
Any claims arising out of or relating to these Terms and Conditions or to our Services that could not be solved informally shall be governed by the laws of New South Wales without regard to its conflict of laws rules.
All disputes related to these Terms and Conditions or the Services will be brought solely in the courts located in Sydney, NSW; and you consent to personal jurisdiction in these courts.
You may terminate these Terms and Conditions at any time and for any reason by deleting your Account and discontinuing your use of all Services. If you stop using the Services without deactivating your Accounts, your Accounts may be deactivated due to prolonged inactivity.
We may suspend or terminate your Accounts, or ability to access or use the Services at any time for any or no reason, including for a violation of these Terms and Conditions or our Policies.
The following sections shall survive any termination of these Terms and Conditions or of your Accounts: Your Content, Indemnity, Disclaimer and safety Disclaimer, Limitation of Liability, No Warranties , No Agency, Governing Law and Jurisdiction, Termination, and Miscellaneous.
These Terms and Conditions constitute the entire agreement between you and us regarding your access to and use of the Services and purchase of the Products. Our failure to exercise or enforce any right or provision of these Terms and Conditions will not operate as a waiver of such right or provision. If any provision of these Terms and Conditions is, for any reason, held to be illegal, invalid or unenforceable, the rest of the Terms and Conditions will remain in effect. You may not assign or transfer any of your rights or obligations under these Terms and Conditions without our consent. We may freely assign these Terms and Conditions.